Robotic Process Automation (RPA) is a technology that utilizes pre-defined business logic, established rules and structured data to automate business processes. Software robots built on RPA can capture and interpret applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. Robotic Process Automation is the ideal technology for many labor-intensive knowledge work. It handles repetitive, and rule-based, large volume tasks particularly well.
RPA is a perfect match for tasks like applications handling, feeding information to multiple systems, and anything that involves a lot of data intensive work repeatedly entered by specialists. In transformative situations, like integration, mergers, or outsourcing, a large part of the work can be replaced quickly and economically using RPA.
Software robots can also be implemented to postpone IT investments. In the case of integrating legacy IT systems, RPA can replace the need for time consuming and labour intensive work arounds that are required when multiple systems have been poorly integrated over years.
RPA can be a more inexpensive and quicker solution to the same problem. RPA’s competitive advantage comes from its light structure. You can implement RPA technology without changing existing systems. The high cost and operational impact related to reinventing badly integrated IT can be avoided. RPA works as a person would, creating a communication bridge between separate IT systems.